Contact Us
Have a question about a specific work, an order, or anything else? Use the form below — we'll respond within 1–2 business days.
We respond to inquiries in both Japanese and English. Weekends and public holidays may delay our response slightly.
Frequently Asked Questions
Authenticity & Certificate of Authenticity
Every original work sold by ART & DAY comes with the artist's hand-signature and a Certificate of Authenticity. For limited editions, the edition number is documented on the certificate.
International Shipping & Customs Duties
We ship all works on a DDP (Delivered Duty Paid) basis. The price you see is the price you pay — import duties, taxes, and customs fees are fully included. Works ship from Tokyo via tracked international courier.
Returns
Returns are accepted within 7 days of receipt for works in original, unused condition. If a work arrives damaged or materially differs from its description, please contact us immediately.
Gift Wrapping
Gift wrapping is available on request. Please mention it in your message when you get in touch.
Corporate & Hospitality Inquiries
For offices, hotels, clinics, or large-volume purchases, visit our Art for Business page and use the dedicated enquiry form.
For anything not covered above, the form below reaches us directly.